# Mermaid Cynefin framework in Markdown to PDF

The five Cynefin domains hold your items, with arrows for the moves between them, as a triage guide or a planning picture.

Items sorted into the clear, complicated, complex and chaotic domains and confusion, with arrows for the moves between them, for a hospital IT service desk.

- PDF: https://legivel.com/examples/mermaid-diagrams/cynefin-framework.pdf
- Page: https://legivel.com/examples/mermaid-diagrams/cynefin-framework
- Open in the editor: https://legivel.com/markdown-to-pdf?sample=mermaid-cynefin
- More mermaid diagrams in Markdown to PDF: https://legivel.com/examples/mermaid-diagrams

## Markdown source

````markdown
---
title: Service desk triage guide
author: Hospital IT
---

# Triage: which domain is this incident in?

The IT service desk of a regional hospital in Ireland sorts every incident before it acts. Each domain asks for a different first move.

```mermaid
cynefin
  title Incident triage
  clear
    "Printer driver missing"
    "Password reset"
  complicated
    "Slow imaging archive"
    "Interface error to the lab"
  complex
    "Ward tablets drop the network"
  chaotic
    "Patient records offline"
  confusion
    "New alert, no owner"
  complex --> complicated : "Cause found"
  chaotic --> complex : "Service restored"
```

Clear incidents follow the runbook. Complicated ones go to the specialist team. Complex ones get a small, safe experiment first; chaotic ones get action first and analysis afterward.
````